1. Our Commitment to Your Privacy
Wellbeing Solutions LLC is committed to protecting your health information. This Privacy Policy describes how we collect, use, and safeguard your personal and protected health information (PHI) in accordance with HIPAA and applicable Ohio state law.
2. Information We Collect
- Personal Information: Name, email address, phone number, date of birth, address
- Health Information: Medical history, diagnoses, treatment notes, prescriptions
- Insurance Information: Insurance provider, member ID, group number
- Payment Information: Billing details (processed securely; card numbers are never stored)
- Technical Data: IP address, browser type, access logs for security purposes
3. How We Use Your Information
- To provide healthcare services and coordinate your care
- To schedule and manage appointments
- To process payments and insurance claims
- To send appointment reminders and health-related communications
- To comply with legal and regulatory obligations
4. HIPAA Compliance
As a healthcare provider, Wellbeing Solutions LLC complies with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) will only be used or disclosed as permitted by HIPAA and as described in our Notice of Privacy Practices, which you will receive at your first appointment.
5. Information Sharing
We do not sell your personal information. We may share information with:
- Healthcare providers involved in your treatment
- Insurance companies for billing purposes
- Service providers (e.g., appointment scheduling, payment processing) under Business Associate Agreements
- Law enforcement when required by law
6. Data Security
We implement industry-standard security measures including encryption in transit (TLS), access controls, and audit logging. Our platform is designed with HIPAA-aware architecture. However, no system is 100% secure — please protect your login credentials.
7. Your Rights
- Right to access your health information
- Right to request corrections to your records
- Right to request restrictions on certain uses
- Right to receive a copy of our Notice of Privacy Practices
- Right to file a complaint with the HHS Office for Civil Rights
8. Cookies
We use essential cookies to maintain your session and preferences. We do not use advertising or tracking cookies.