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Terms of Service

Effective Date: January 1, 2025 ยท Wellbeing Solutions LLC

1. Acceptance of Terms

By accessing or using the Wellbeing Solutions LLC Patient Portal ("Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Description of Service

Wellbeing Solutions LLC provides a secure digital platform enabling patients to schedule appointments, communicate with care providers, submit medical forms, manage insurance information, and process payments for services rendered.

3. Patient Responsibilities

  • You must provide accurate, current, and complete information.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to notify us immediately of any unauthorized access to your account.
  • You must be at least 18 years old to use this portal independently.

4. Appointment & Cancellation Policy

Appointments must be cancelled at least 24 hours in advance. Late cancellations or no-shows may be subject to a fee of up to $50. Repeated no-shows may result in restrictions on future booking.

5. Payment Terms

Copays and outstanding balances are due at the time of service. By providing payment information, you authorize Wellbeing Solutions LLC to charge applicable amounts. All payments are processed securely through Square.

6. Not Emergency Services

This portal is NOT for medical emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately.

7. Limitation of Liability

Wellbeing Solutions LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the portal. Our liability is limited to the amount paid for services in the past 30 days.

8. Changes to Terms

We may update these Terms at any time. Continued use of the portal after changes constitutes acceptance of the new Terms.

9. Contact

For questions regarding these Terms, contact us at: wellbeingsolutionsllc@gmail.com or call (234) 571-1147.